Real World AI Expertise. Real World Impact
Accelerate your AI Strategy & quickly unlock value from your data. Avoid the AI hype and focus on what really drives value. With over 30 years industry experience, we accelerate your AI journey—helping define your strategic focus & deliver rapid returns.
About Donald MacDonald

With 30 years of global experience turning data into business value, I help organizations unlock the full potential of AI and analytics. As the former head of OCBC's market-leading Group Data Office, I led transformative initiatives across Asia - driving revenue, reducing costs, managing risk, and elevating customer experience.
My team built OCBC's Analytics Centre of Excellence, empowering the Bank with cutting-edge AI & Generative AI tools, a world-class data platform and a data fluent workforce. We won a host of awards on the journey...
From pioneering data mining at Standard Life to consulting at PwC and IBM, I've helped organisations transform through data. Today, I bring that proven expertise to you - delivering clarity, impact, and results.
I'm a recognised keynote speaker and trusted voice in AI who can brighten up any event...
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Media
Watch keynotes, interviews, and insights from leading conferences and media outlets

ElasticON Keynote
Donald MacDonald Keynote presentation from the flagship Elastic conference in Singapore. How OCBC is deploying Generative AI at scale & how Elastic powers the Buddy enterprise knowledge assistant

Scaling Generative AI
Driving value from GenAI at scale in banking. In-depth interview between Donald MacDonald and Oliver Wyman

Banking GenAI use cases
Generating quick wins & achieving transformational benefits with AI in a complex banking environment. In-depth case study

Ensuring Trustworthy AI
Ensuring AI is deployed responsibly without compromising on speed of innovation. In-depth interview between Donald MacDonald and Oliver Wyman

CNA overview of banking AI
Channel News Asia live interview with Donald on OCBC's successful rollouts of traditional & Generative AI across the business

Transforming onboarding with AgenticAI
Transforming Private Banking customer onboarding. Using Agentic AI to reduce the Source of Wealth client onboarding process from 10 days to 1 hour

Responsible & robust Agentic AI
How OCBC ensures trustworthy deployments of Agentic AI - including observability of our Large Language Models and guardrails-as-a-Service

Lessons from scaling GenAI
Unscripted chat with The Asian Banker on early challenges in deploying GenAI and the future of the technology. Even for 2023, the rise of open-source private AI, Agents and self-optimising prompts were identified as key areas for success
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